MANAGED IT SUPPORT

A Managed IT Support Contract can help you to control the costs of your IT expenditure

If your company doesn’t have the capacity for an internal IT department or you no longer wish to manage your IT infrastructure, maybe a Managed IT Support Contract is the answer?

Mint IT can help you alleviate the headache of your IT problems so you can spend more time concentrating on growing your business and doing what you are best at.

We use a simple straight forward service agreement guaranteeing our clients specific levels of service and response times along with continual system monitoring.

Each call is logged with its own unique call reference number which will be provided to you, so that we can both fully track the service request and keep up to date with all progress.

How does the Managed IT Service work?

At Mint IT, we provide constant supervision over your central IT systems monitoring 24/7 in order to ensure your business runs as smoothly as possible, resolving any issues before they become troublesome to the performance of your business.

We apply all of the necessary windows security patches and updates to keep your systems safe and secure Our software provides us with an analysis of how your systems are running on all networked devices, including servers, routers, workstations, firewalls and switches.

Onsite Support

Whilst we do our utmost to resolve all problems that may occur remotely, some issues may involve a visit to your location in order to reach the final outcome. On-site support can also be included as an optional service which we highly recommend in order to avoid any additional unforeseen charges, this will complete your package enhancing the standard telephone and remote access support service.

Superior Customer service that puts you first

Clients are at the heart of our business, we are keen to ensure that you are getting the most from your service. We will welcome you and assign you an account manager who will offer advice and guidance and assist you with all your IT requirements, as and when needed.

Additionally we look to deliver constant outstanding customer service levels in order to ensure that our clients are fully satisfied at all times and welcome your feedback to always ensure we deliver to you the highest customer service experience that you expect and deserve.

To find out more as to how our managed IT service will work for you.

Call us on 020 8301 5999

"All for less than the price of your favourite coffee every day"